What Is a
Supports Coordinator?
A guide to one of the most valuable — and often underutilized — resources available to families navigating autism services in Pennsylvania.
Your Guide Through the System
A Supports Coordinator (SC) is a professional who helps individuals with intellectual disabilities and autism — and their families — navigate Pennsylvania's complex service system. Think of them as a knowledgeable guide and advocate who works alongside your family to identify needs, connect you to services, and ensure those services are actually delivered.
In Pennsylvania, Supports Coordination services are funded through the Office of Developmental Programs (ODP) and are available to individuals enrolled in Home and Community-Based Services (HCBS) waivers, as well as some individuals on the ODP waiting list.
For many families, the SC is the single most important professional relationship they have — someone who knows the system, knows your child, and is in your corner.
What Does a Supports Coordinator Do?
A Supports Coordinator's responsibilities span the full lifecycle of your child's service plan — from initial assessment through ongoing monitoring and advocacy.
How to Get a Supports Coordinator in Pennsylvania
Contact Your County MH/IDD Office
The first step is to contact the Mental Health and Intellectual/Developmental Disabilities (MH/IDD) office in your county. They will conduct an eligibility determination to assess whether your child qualifies for ODP-funded services, including Supports Coordination.
Eligibility Determination
ODP eligibility requires a diagnosis of intellectual disability or autism spectrum disorder, along with documentation of functional limitations. The county will review records and may conduct an assessment. If eligible, your child will be enrolled in ODP services or placed on the waiting list.
Choose a Supports Coordination Agency
Once eligible, you will be given a list of approved SC agencies in your area. You have the right to choose your own SC and to change agencies if needed. Take time to find someone who is a good fit for your family.
Develop the Individual Support Plan
Your SC will meet with your family to conduct an assessment and develop an Individual Support Plan (ISP) — the roadmap for your child's services and goals for the year.
Frequently Asked Questions
Is a Supports Coordinator the same as a case manager?
In Pennsylvania, the terms are often used interchangeably, but 'Supports Coordinator' is the official title used by the Office of Developmental Programs (ODP). In the behavioral health system, the equivalent role may be called a Service Coordinator or Case Manager.
Does my child need to be on a waiver to have a Supports Coordinator?
Not necessarily. Some SC services are available to individuals who are on the ODP waiting list or who receive base-funded services, not only those enrolled in a waiver. Contact your county MH/IDD office to determine what is available in your situation.
How do I choose a Supports Coordinator?
Your county's MH/IDD office can provide a list of approved SC agencies in your area. You have the right to choose your own SC, and you can change SCs if you are not satisfied with the services you are receiving.
Does the Supports Coordinator work for the government or for my family?
SCs are employed by private SC agencies that are contracted with the county. While they operate within the state's service system, their role is to serve the individual and family — not to act as a gatekeeper for services.
Can a Supports Coordinator help us access ABA therapy?
Yes. If ABA therapy is identified as a needed service in your child's support plan, the SC can help connect your family to an ABA provider, assist with the referral process, and coordinate with the provider once services begin.
Ready to Take the Next Step?
Whether you already have a Supports Coordinator or are just beginning to navigate the system, Autism Centers of Pittsburgh is here to help. Our team works collaboratively with SCs and families to ensure your child receives the comprehensive care they need.